Payment Policy

Please note when booking a Double/Twin Room, it is possible that you will be staying in a 4 to 6 bed dorm. The remaining (bunk) beds will not be available for other guests.

Please note that the beds are not made, but bed linen will be provided and guests are required to make their own bed upon arrival. Towels are available at a surcharge.

Guests are requested to inform the property when children are coming along.

When travelling with children younger than 13 years old, it is required to book a private room.

Please inform Stayokay about your travel companions. This can be added in the Special Request box while making the reservation.

Please note the following policies apply for group bookings of 21 persons or more with a minimum reservation value of 1.500 euro's:
- Please note that the full amount has to be paid minimum 1 month prior to arrival. Stayokay will contact the main booker directly with payment details.
- Groups may cancel at no charge 10% of the total capacity up to 7 days prior to arrival.
- Groups will be exempt from any charge if cancellations amounting to more than 10% of the booking up to the entire booking are made at least 41 days prior to arrival.
- Groups will be charged 50% of the total reservation value if cancellations amounting to more than 10% of the booking up to the entire booking are made 28 to 40 days prior to arrival.
- Groups will be charged 75% of the total reservation value if cancellations amounting to more than 10% of the booking up to the entire booking are made 15 to 27 days prior to arrival.
- Groups will be charged 90% of the total reservation value if cancellations amounting to more than 10% of the booking up to the entire booking are made 8 to 14 days prior to arrival.
- Groups will be charged 100% of the total reservation value if cancellations of the entire booking are made 7 or fewer days prior to arrival.

• JCB
• Maestro
• Visa
• American Express